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Community Development Department

Background

Community Development Department was established on 1.1.2009 and was previously known as Community Development Division under the Management Services. From September 2014, the Johor Bahru Tengah Municipal Council (MPJBT) has upgraded this section to Community Development Department.

The main function of this department's establishment is to plan, coordinate programs related to society/LA21 and the community, execute urban poverty alleviation programs, coordinate ‘Southern Volunteers’ (SV), as well as run sports development programs. In addition, the function of the department is also to manage and facilitate the use of public address equipment for community programs, to plan and design the management of library services for reference and research purposes as well as to implement related programs.

Tel: 07-555 5176

Fax: -

Email: jpm@mbip.gov.my

Aras 9, Bangunan MBIP, Jalan Medini Sentral 9, Bandar Medini Iskandar, 79250 Iskandar Puteri, Johor Darul Takzim

Objective & Function

Customer Charter

KPI

Organisational Chart

BIL	ABBREVIATION	CUSTOMER CHARTER	PERIOD
1	JPM 1	Process Iskandar Puteri City Council sports participation in the tournament within 14 working days from the date the letter is received at the department	14 working days
2	JPM 2	Implement programs/activities involving the supply and dissemination of information at least once every one (1) year	Once a year
3	JPM 3	Ensure that each council member carries out activities/programs at least two (2) times a year	2 times a year
4	JPM 4	Process and notify applications for ordering event entertainment equipment within seven (7) working days	7 working days

BIL	ABBREVIATION	KEY PERFORMANCE INDICATOR (KPI)	PERIOD
1	JPM 1	Implement sports development programs at least two (2) times a year	2 times a year
2	JPM 2	Carry out program preparations involving the State Government and Government Agencies at least one (1) time a year	Once a year
3	JPM 3	Implement the addition of reading/reference materials at least 240 titles per year	Per year
4	JPM 4	Ensure community programs are implemented at least 48 times a year	Per year

Departments / Divisions / Units

Objective

Function

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