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E-JAWAB : Complaints Report by Category from 1 January 2017 untill 31 Dicember 2017

NO MONTH COMPLAINT CATEGORY TOTAL
COMPLAINTS SUGGESTION APPRECIATION ENQUERIES
1  January
43
2
0
2
47
2  February
14
1
0
4
19
3  March
20
1
0
1
22
4  April
18
0
0
2
20
5  May
23
0
0
0
23
6  June
12
1
0
0
13
7  July
26
2
0
0
28
8  August
17
0
0
1
18
9  September
12
0
0
0
12
10  October 14 1 0 0 15
11  November 18 0 0 1 19
12  December
  Total
217
8
0
11
236

 

  E-CUKAI, i-MAKLUM DAN E-BAYARAN STATISTICS 2017

No. Application Jan Feb March April May June
Total

 
Hit % Hit %
Hit
% Hit % Hit % Hit %
1  e-Cukai 7,752 100 7,914 100 7,271 100 7,394 100 7,532 100 7,613 100 45,476
2.  i-Maklum 1 0 1 0 1 0 1 0 1 0 1 0 6
3.  e-bayaran                          
Total  7,753 100 7,915 100 7,272 100 7,395 100 7,533 100 7,614 100 45,482

 

No. Application July
August
Sept Oct Nov Dec
Total
Hit % Hit %
Hit
% Hit % Hit % Hit %
1  e-Cukai 7,821 100 7,753 100 7,952 100 7,843 100 8,243 100     39,612
2.  i-Maklum 1 0 1 0 1 0 1 0 1 0     5
3.  e-bayaran                          
 Total 7,822 100 7,754 100 7,953 100 7,844 100 8,244 100     39,617