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E-JAWAB : Complaints Report by Category from 1 January 2018 untill 31 Dicember 2018

NO MONTH COMPLAINT CATEGORY TOTAL
COMPLAINTS SUGGESTION APPRECIATION ENQUERIES
1  January
16
2
0
0
18
2  February
15
0
0
0
15
3  March
18
0
0
0
18
4  April
11
1
0
0
12
5  May
17
0
0
0
17
6  June
8
1
0
0
9
7  July
21
1
0
0
22
8  August
14
0
0
0
14
9  September
12
0
0
0
12
10  October
11  November
12  December
  Total
132
5
0
0
137

 

  E-CUKAI, i-MAKLUM DAN E-BAYARAN STATISTICS 2018

No. Application Jan Feb March April May June
Total
 
Hit % Hit %
Hit
% Hit % Hit % Hit %
1  e-Cukai
9,105
100
9,273
100
9,618
100
9,321
100
9,754
100
9,548
100
56,619
2.  i-Maklum
1
0
1
0
1
0
1
0
1
0
1
0
6
3.  e-bayaran
-
-
-
-
-
-
-
-
-
-
-
-
-
Total 
9,106
100
9,274
100
9,619
100
9,322
100
9,755
100
9,549
100
56,625

 

No. Application July August Sept Oct Nov Dec
Total
Hit % Hit %
Hit
% Hit % Hit % Hit %
1  e-Cukai
9,269
100
9,648
100
9,942
100
28,859
2.  i-Maklum
1
0
1
0
1
0
3
3.  e-bayaran
-
-
-
-
-
-
 Total
9,270
100
9,649
100
9,942
100
28,861