FREQUENTLY ASKED QUESTIONS

COMMISSIONER OF BUILDINGS UNIT (COB)

1. Who determines the amount of maintenance charges in a registered development scheme?

2. Why do buyers/owners have to pay maintenance charges?

3. Which party needs to carry out repair/maintenance work in the flat?

4. Is it true that people with arrears of maintenance charges do not have the right to speak and enter the meeting hall?

ONE STOP CENTRE UNIT (OSC)

1. Is the Committee involved in approving the application for planning permission and the building plan is still maintained?

2. What types of applications are accepted by this new One Stop Centre?

3. What if the submitted application is incomplete?

4. What are the qualifications of the person who prepares and submits the planning permission application?

5. Have the interests of all races been taken into account in the implementation and function of the newly established OSC?

6. What is OSC online?

7. How to get to OSC Online

8. Who are the applicants to OSC Online ?

9. Who are the Users of the OSC Online?

10. Do applicants need to be registered with PBT?

11. How many days does the OSC unit take to process the application?

12. How long are the uploaded materials stored in the system before the application is completed?

13. Can the applicant check the application status online?

FINANCE DEPARTMENT

1. When should the property tax payment period be implemented?

2. How to get a receipt for online payment?

3. What should be done if there is an error after making the payment ?

4. How long does it take for online payments to be updated in the system?

5. How to pay MBIP Property Tax Online?

6. How to apply for equipment

ENFORCEMENT DEPARTMENT

1. What is the compound price to be paid?

2. What is the method/way of using and paying SMSParkir?

3. Heavy Vehicles are on Main/Housing Roads

4. What Actions Can Be Taken Against Abandoned Vehicles

LANDSCAPE DEPARTMENT

1. How is it categorized as a private tree?

2. What services does MBIP provide for private tree maintenance?

3. What are the conditions set by MBIP in maintaining private trees?

4. Is it allowed to plant trees on empty land or open space?

PUBLIC HEALTH DEPARTMENT

1. How can I get a trash can? (new/old house)

2. How did my trash can get lost?

3. When will abandoned house cleaning be carried out because the long grass might attract poisonous animals and bring danger to our family?

4. How to solve problems involving pets / animals.

5. How do I request a thermal spray in my home area

VALUATION & PROPERTY MANAGEMENT DEPARTMENT - PROPERTY TAX

1. What is Property Tax?

2. Who is the property tax payer?

3. Why pay property tax?

4. Where can property tax bills be paid?

5. When should it be paid?

6. What will happen if the tax is not paid within that period?

7. What to do if the bills are not received?

8. If I am only a tenant of the house / building, what should I do?

9. Why is my property tax different from my neighbor's?

10. If I have changed ownership/sold/bequeathed a house/property. What should I do?

11. How can I get a stall/ceremony hall rental application form?

12. How to claim stall/hall rental trust money?

13. How to make stall rental payment?

14. How to get stall vacancy information?

15. What facilities are provided at the MBIP Multipurpose Hall?

LICENSING

1. What is the estimated price of the license I have to pay?

2. How long is the license issuance period?

3. Can I change the name of the company or the owner of the company?

4. How do I apply for cancellation of business premises license and advertisement?

5. How long is the cancellation approval period?

6. How to apply for a license (Vendor) Night/Morning Market, Temporary Vendor or Stall/Arcade/Market.

7. Can foreigners make morning applications, temporary stalls, stalls/arcades/markets and do business at the night market site?

8. When is the date of renewing the approved license?

9. What is the license rate?

10. What documents are required to apply for a temporary hawker license?

11. What documents are required?

12. What documents do you need to bring when applying for a dog license?

13. How many dogs are allowed to be kept?

14. What types of dogs are not allowed to be kept?

15. How do you apply for installation of Bunting / Banners ?

DEVELOPMENT PLANNING DEPARTMENT

1. What guidelines can I refer to for a development ?

2. How do I apply for the Muafakat Johor bus/public bus to pass through my area?

ENGINEERING DEPARTMENT

1. I would like to make a complaint about the clogged drain.

2. I would like to make a complaint about the manhole being clogged and overflowing.

3. How to apply to use public court or playground facilities on a date within a certain period?

4. How to find out which roads are maintained by MBIP and other agencies?

5. Actions taken on complaints related to damaged roads and street furniture?

AGENCY LINKS

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